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Holiday Tips - Tourist information offices and important telephone numbers

A list of all important tourist information offices and telephone numbers.

Tourist information offices

Airport

In the arrivals hall
Tel.: 0034 971 809 118
Monday to Saturday 8:00 to 20:00
Sunday 8:00 to 14:00

Ibiza Town

Tourist information office of the island government
Avinguda d'Ignasi Wallis, 19 (Google maps)
Tel.: 0034 971 301 900
Monday to Friday 9:00 to 20:00 / Saturday, Sunday and bank holidays 9:00 to 15:00

Tourist information office in Marina Botafoch
In the ferry terminal (Google maps)
Open when cruise ships arrive.

Tourist information office of Ibiza Town
Plaça de la Catedral (opposite the cathedral, see Google maps)
Tel.: 0034 971 399 232
informacioturistica@eivissa.es
Find the actual opening times here.

Figueretas

Tourist information office of Ibiza Town (Figueretas is a suburb of Ibiza Town)
Calle Formentera (on the promenade next to the Ibiza Playa hotel, see Google maps)
Find the actual opening times here.

Playa d'en Bossa

Carretera de Platja d'en Bossa (on the main strip, next to the Guardia Civil police station, see Google maps)
Monday to Sunday 10:00 to 14:00 / 16:00 to 20:00
Tel.: +34 971 398 869

Santa Eulalia

Passeig de s'Alamera, 4 (the small ramblas leading from the town hall to the beach, Google maps)
Tel.: 0034 971 807 328
turisme@santaeularia.com
Monday to Friday 8:00 to 15:00
Saturday, Sunday and bank holidays closed

San Antonio

Passeig de ses Fonts, 1 (on the fountains square, Google maps)
Tel.: 0034 971 343 363 
Monday to Friday 8:30 to 15:00 (Saturday, Sunday and bank holidays closed)


Phoning Home

Dial 00 and your country code leaving out the initial 0 of the number.

For example, to call the UK, you dial 0044 and leave the 0 off the town prefix. (for Nottingham this would be - 0044 115 1234567).

It can be very expensive to call home from a mobile, so better use the call function of a messenger app like WhatsApp.

Remember that using data roaming abroad can be very expensive. You can turn mobile data off when abroad and only use the internet when connected to Wi-Fi. Or check costs with your provider and consider buying a package for data roaming.

Within the European Union, no extra roaming costs apply. Find more information about this here

If you want to use the telephone in your hotel room, ask for the costs beforehand at the reception to avoid surprises when paying the bill.

If calling from abroad or from your mobile, you will need to prefix the numbers below with 0034, the Spanish International Dialing code. After the prefix, dial the complete number: from the 971 region code for the Balearic Islands, nothing has to be left out. So if you want to call the Can Misses hospital from your mobile, dial: 0034 971 397 000.

902-numbers can only be called locally.


Important Numbers

EMERGENCY = 112 (international standard emergency number, working from most international mobiles and landlines)

Hospitals/Emergencies
Emergencies/Ambulance - 061
Hospital Can Misses - 971 397 000
Policlínica del Rosario - 971 301 916
Hospital Cas Serres - 971 392 960
Red Cross - 971 390 303
Maritime Emergency - 900 202 202
Toxicology - 915 620 420

Ibsalut (Balearic Islands state-run health service):
Appointments for residents - 902 079 079

Fire Brigade
Emergencies - 112
Ibiza - 971 313 030

Police

If you need assistance and don't speak Spanish, you can call 902 102 112.

Guardia Civil
Emergencies - 062

Policía Nacional
Ibiza Town Police Station - 971 398 883

Policía Local
San Antonio - 971 340 830
Ibiza Town - 971 397 550
Santa Eulalia - 971 330 841
Formentera - 971 322 087

Taxis
Radio Taxi IbizaTown - 971 398 483
Radio Taxi San José - 971 800 080 (also Airport)
Radio Taxi San Antonio - 971 340 074
Radio Taxi Santa Eulalia - 971 333 333
Radio Taxi Formentera - 971 322 342

Airport
Flight and airport information - 971 809 000 (press 2 for English)

Ferry Companies
Balearia - 902 160 180
Trasmediterránea - 902 454 645

Directory assistance
National: 11888
International: 11886

Consulates
British - 933 666 200 (Consular phone lines are open from 8am to 4pm)
Irish - 971 719 244 (Mallorca, Consulate Opening hours: 10am-2pm - Monday - Friday)
German - 971 70 77 37 (Mallorca, find more info here)
French - 971 312 031 (tuesday-friday 17.00 - 20.00 h)
Italian - 971 315 763
Dutch - 971 300 450
US - 971 403 707 (Mallorca, mon-fri 7.30 - 13.30 h)
Australian - 91 353 6600 (Madrid)

Municipalities
Ibiza - 971 397 600
Santa Eulalia - 971 332 800
San José - 971 800 125
San Antonio - 971 340 551
San Joan - 971 333 003
Formentera - 971 321 087


The above information is correct to the best of our knowledge, but may be subject to change.

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