Contact us

You may cancel nearly all tickets purchased directly through Ibiza Spotlight (whose name will appear on your credit card statement) free of any charge through My orders up to 24 hours prior to the event, and receive a full refund of the amount paid.

There are a few tickets which have different cancellation conditions. These parties are labelled clearly in your shopping basket and confirmation email. Mostly this refers to the number of days before the event you can cancel.

You can't change tickets, but it is very easy to cancel and rebook.

Important

Unfortunately we are unable to answer general clubbing enquiries, such as when the clubs open, what to wear, how much do things cost, etc. As you may imagine, we receive many such enquiries and simply do not have the time to answer. For this type of question please see our forums, where all of these questions and more have already been answered. You will also find answers to most common ticket questions in our frequently asked questions.

We always announce confirmed dates for events in our magazine, Facebook and Instagram channels, please follow us for the latest updates!

If you have a problem with your ticket purchase or refund, please don't hesitate to contact us:

You may cancel nearly all tickets purchased directly through Ibiza Spotlight (whose name will appear on your credit card statement) free of any charge through My orders up to 24 hours prior to the date of the activity, and receive a full refund of the amount paid.

There are a few tickets which have different cancellation conditions. These activities are labelled clearly in your shopping basket and confirmation email. Mostly this refers to the number of days before the chosen date you can cancel.

You can't change tickets, but it is very easy to cancel and rebook.

Important

Unfortunately we are unable to answer general activity enquiries, such as when activities take place, what to wear, how much do things cost, etc. As you may imagine, we receive many such enquiries and simply do not have the time to answer. All of this information is available on our site. You will also find answers to most common activity questions in our frequently asked questions.

If you have a problem with your ticket purchase or refund, please don't hesitate to contact us: