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Cancellations and modifications:

For all tickets which are purchased directly from Ibiza Spotlight (whose name will appear on your Credit Card account), you can cancel your tickets free of charge in My orders and will receive a refund of the full amount.*

You can't change tickets, but you can cancel, refund and book again. Cancelations are only accepted up until 24 hours before the event. As long as you cancel at least 24 hours before the event, you will receive a full refund.*

*Except for some special parties or tickets with limited availability or special discount prices which can not be cancelled or have a different cancelation policy. These parties are labelled clearly in your basket and email confirmation.

View & print tickets

You can view and print your tickets from My orders at any time.

General information:

You will find answers to most common questions in our Frequently Asked Questions. You can ask for help and advice in the Forums.

For all other enquiries please contact us below:

Ticket lost, Cancellations and modifications:

If you loose your ticket, please send an EMAIL to shop@ibiza-spotlight.com from the email account used to make the original booking, clearly stating your NAME and VOUCHER ORDER NUMBER, and we will resend the ticket.

If you have to cancel your ticket or change it, please also send an EMAIL to shop@ibiza-spotlight.com in which you clearly state your NAME and VOUCHER ORDER NUMBER and we will handle your request. Please check the cancellation conditions which you find on your ticket and also on the activity's page.

General information:

You will find answers to most common questions in our Frequently Asked Questions.

For all other enquiries please contact us below:

Requirements for consideration to be accepted into our affiliate program.

Please note that we do not accept all applications.

Websites

Your website must be up and running with a decent amount of traffic, let us know what your monthly visits are in the form below. Please refrain from applying with a site which is under construction or lacking in related content.

Advertising campaigns

If you are considering running an ad campaign please let us know your monthly campaign spend in the comments.

CLUB TICKETS

We pay you 1,25 EUR commission per club ticket purchased. Ibiza Spotlight is the number 1 clubbing website for Ibiza; more people buy their Ibiza club tickets from us than any other website. We are paying a highly competitive rate and have the biggest selection of online tickets available.

Affiliate linking information

It is easy to create tracked links. You simply append your affiliate ID. This means you can easily link to any page in our site. This 'deep linking' leads to much higher conversions than simply linking to our home page.

Affiliate stats

In your account, you'll be able to see complete stats and traffic logs for all unique visitors. Including your best performing links and products.

We are always available for information or tips on how best to use the program.

If you have any questions please let us know with the form below.