You may cancel nearly all tickets purchased directly through Ibiza Spotlight (whose name will appear on your credit card statement) free of any charge through My orders up to 24 hours prior to the date of the activity, and receive a full refund of the amount paid.
There are a few tickets which have different cancellation conditions. These activities are labelled clearly in your shopping basket and confirmation email. Mostly this refers to the number of days before the chosen date you can cancel.
You can't change tickets, but it is very easy to cancel and rebook.
General information:
You will find answers to most common questions in our Frequently Asked Questions. You can ask for help and advice in the Forums.
For all other enquiries please contact us below:
